Just received this email:
__________________________________________________ __________
As a valued AAdvantage® member, we would like to invite you to participate in an online survey. Your opinions are extremely important to us. The study will take no more than 5 10 minutes of your time and will help us develop products and services that best meet your needs.
Begin the survey
The survey is available until 11:59 p.m. (CT) on Friday, April 25, 2014.
Thank you in advance for your feedback, it's very valuable to us!
Best Regards,
American Airlines Customer Research
_______________________________________________
I was asked questions for:
1. How much I fly
2. what FF programs do I belong to?
3. They also asked about how I can earn points/miles with each airline (delta/united/SWA).
3. A few Qs about what I thought about Delta's earn by $$$ not by miles 2015 program
4. Do I use Citi AA card(s) Delta or United point earning CC
5. Do i earn primary by CC miles or by flying
They seemed mostly trying to figure out how I earn miles and what I thought of Delta's 2015 program... It looks like they are considering going to a $$$ based program instead of miles...
At the end they allowed me to enter anything else I'd like to add. I took the opportunity to voice my opinion on the dissatisfaction in the way the changes (with NO notice) made April 8th were handled. I specifically stated a change to partner awards, SWUs (specifically i can upgrade any fare and 8 a year to EXP) and basing the program on $$$ instead of miles flown I will be looking to take my business (130k miles, 105k seg last yr, 50k and 33 seg this yr) to another carrier. I also stated that often despite AA being 100s $$$ more than a competitor, I will choose AA over another carrier.
__________________________________________________ __________
As a valued AAdvantage® member, we would like to invite you to participate in an online survey. Your opinions are extremely important to us. The study will take no more than 5 10 minutes of your time and will help us develop products and services that best meet your needs.
Begin the survey
The survey is available until 11:59 p.m. (CT) on Friday, April 25, 2014.
Thank you in advance for your feedback, it's very valuable to us!
Best Regards,
American Airlines Customer Research
_______________________________________________
I was asked questions for:
1. How much I fly
2. what FF programs do I belong to?
3. They also asked about how I can earn points/miles with each airline (delta/united/SWA).
3. A few Qs about what I thought about Delta's earn by $$$ not by miles 2015 program
4. Do I use Citi AA card(s) Delta or United point earning CC
5. Do i earn primary by CC miles or by flying
They seemed mostly trying to figure out how I earn miles and what I thought of Delta's 2015 program... It looks like they are considering going to a $$$ based program instead of miles...
At the end they allowed me to enter anything else I'd like to add. I took the opportunity to voice my opinion on the dissatisfaction in the way the changes (with NO notice) made April 8th were handled. I specifically stated a change to partner awards, SWUs (specifically i can upgrade any fare and 8 a year to EXP) and basing the program on $$$ instead of miles flown I will be looking to take my business (130k miles, 105k seg last yr, 50k and 33 seg this yr) to another carrier. I also stated that often despite AA being 100s $$$ more than a competitor, I will choose AA over another carrier.