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Hilton Confirmations Not worth the email they are sent with

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Hi All

Long time reader first time poster. In a nutshell

I booked a hotel online got the email confirmation and 3 months later get an email informing me that the reservation will be cancelled if not paid in full. In other words a peak weekend and somebody forgot to change the program. Like most who seem to post here I have been around the block a few times and have been a diamond with Hilton for 7-8 years in a row.

The Honors desk useless

I have begun cancelling reservations and rebooking. Starwood seems like a better program. Certainly a better points exchange to AA. I'm just pissed :mad:that since I made that reservation I have had 25 stays...since February.

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