Trying to change a MUC-DUS-NRT to CDG-DUS-NRT, since I already have business seat on ANA to Japan.
Go online to "change flights" and get an error message. Tried on PC and Mac with no luck.
I see availability online for 4U on 10/19 CDG to DUS with miles (30K miles in Business).
Call 1K and they say they cannot book on 4U. Hung up and called back. Next agent sees the flight, 4U 4905 (10/19) and tries to rebook but she cannot finish the booking as it was "not confirmed".
Anyone else having trouble booking a multi leg with one leg on 4U and/or getting the error message when trying to change the flights online? At one point, I got to the point of choosing the flights and then to pay the $9.80 tax difference and it wouldn't go through (and it's not a credit card problem).
Would prefer not to have multi PNR's due to IRROPS and baggage, since I will have large bags and would prefer to be on ANA vs Air China or doing a CDG-FRA-DUS-NRT.
Any advice is greatly appreciated.
Go online to "change flights" and get an error message. Tried on PC and Mac with no luck.
I see availability online for 4U on 10/19 CDG to DUS with miles (30K miles in Business).
Call 1K and they say they cannot book on 4U. Hung up and called back. Next agent sees the flight, 4U 4905 (10/19) and tries to rebook but she cannot finish the booking as it was "not confirmed".
Anyone else having trouble booking a multi leg with one leg on 4U and/or getting the error message when trying to change the flights online? At one point, I got to the point of choosing the flights and then to pay the $9.80 tax difference and it wouldn't go through (and it's not a credit card problem).
Would prefer not to have multi PNR's due to IRROPS and baggage, since I will have large bags and would prefer to be on ANA vs Air China or doing a CDG-FRA-DUS-NRT.
Any advice is greatly appreciated.