I took a VDB OGG-LAX-PHX.
DL routed me the following night OGG-HNL-LAX-PHX, with the OGG-HNL flight on Hawaiian Airlines.
I asked the GA if I would get full MQMs for the re-route and she said "yes."
I contacted DL asking why there wasn't a OGG-HNL segment posted on my Skymiles Activity page.
They replied that my OGG-HNL flight will met ZERO MQMs as it was on Hawaiian Airlines.
Who is right? And if I CAN get it fixed, who do I contact???
DL routed me the following night OGG-HNL-LAX-PHX, with the OGG-HNL flight on Hawaiian Airlines.
I asked the GA if I would get full MQMs for the re-route and she said "yes."
I contacted DL asking why there wasn't a OGG-HNL segment posted on my Skymiles Activity page.
They replied that my OGG-HNL flight will met ZERO MQMs as it was on Hawaiian Airlines.
Who is right? And if I CAN get it fixed, who do I contact???