Hi,
Some members on the norwegian aviation forum flyprat.no will tomorrow send a letter to SAS complaining over the no longer present, but so much appreciated, non published seatblock-perk gold/diamond/pandion members had.
You can read the first draft of the letter here (in Norwegian).
Roughly translated to english it goes like this:
If anyone in here agree with the letter above, I would urge you to sign this letter by sending a PM to the persons on flyprat.no. If you don't have an account on flyprat.no, you can PM me the information if you'd like and I will forward it to the correct persons on flyprat.no.
Do note that this information has to be submitted before 08:30 tomorrow 19.09.2014, Norwegian time.
Some members on the norwegian aviation forum flyprat.no will tomorrow send a letter to SAS complaining over the no longer present, but so much appreciated, non published seatblock-perk gold/diamond/pandion members had.
You can read the first draft of the letter here (in Norwegian).
Roughly translated to english it goes like this:
Quote:
|
Hello and SAS EuroBonus, I am sending this request on behalf of myself and many other SAS customers that have been loyal over many years. We are largely satisfied with EuroBonus, especially after the re-launch of "EuroBonus 2.0" and see with pleasure that you invest in this with campaigns, domestic lounges, fast track in several airports ect. In the welcome letter gold customers recieve, we are told that "Your travels will be more comfortable on the ground, at the airport and in the air" - and we miss focus on the latter. Until the summer one of the greatest benefits was an unofficial advantage: blocked middle seat (soft block), both Plus and Go. Boarding a plane with 95% occupancy and be one of the few passengers with empty middle seat did really make it feel like SAS appreciated loyal customers. The way we understand it, this was wholly or partly an automatic function in Altea / Amadeus that made the neighboring seat was blocked for all at a lower level, all the way from EBS to EBP (EBS blocked EBB, EBG blocked EBS + EBB and so on). In summer, there has been a change that made this advantage disappear completely - even for Pandion customers. In our opinion, this was something that had little cost to SAS, but gave very great value to us as customers. Now the situation is in many cases quite the opposite, and one can EBD and regularly experience that the neighboring seat gets filled while there are many free middle seat in the cabin, which almost never happened before. We hope you can check if there is anything that can be reintroduced. Yours sincerely |
Do note that this information has to be submitted before 08:30 tomorrow 19.09.2014, Norwegian time.
Quote:
|
To sign the letter, please give the following information: Name - First two and last two numbers of EB-number and lvl - e-mail Example: John Smith - EBG61xxxx47 (diamond) - john.smith@email.com |