Hello all,
I just got my companion voucher and trying to use it with no success.
I see 2 ways to use it:
Option #1. Go to "My account", click on "Redeem", then I get the following screen:
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When clicking on "Get flights", I get an error "Sorry, there seems to be a technical problem."
Option #2. Go directly to "Book flight with Avios", then I see:
![]()
I click on "Get flights", it goes through the whole process, and I can book, but the number of avios is not cut by half. It's like the system ignores the CV.
What am I doing wrong? Or is it some kind of glitch?
I just got my companion voucher and trying to use it with no success.
I see 2 ways to use it:
Option #1. Go to "My account", click on "Redeem", then I get the following screen:

When clicking on "Get flights", I get an error "Sorry, there seems to be a technical problem."
Option #2. Go directly to "Book flight with Avios", then I see:

I click on "Get flights", it goes through the whole process, and I can book, but the number of avios is not cut by half. It's like the system ignores the CV.
What am I doing wrong? Or is it some kind of glitch?