after 2 weeks of back and for with AmEX, they now tell me that I won't get the 80000 miles bonus for getting a new Delta AmEx card earlier this month.
They claimed that it was because I had a Delta Skymiles American Express card 26 years ago. Originally applied in 1999. I cancelled and closed the acct in early 2001 after I moved to a city not served by Delta.
I applied online using a desktop browser for the current Delta AmEx card with at the beginning of this month. The offer was $3000 spend during the first 3 months for the 80000 miles bonus offer. (the other reason is that I will be moving back to a major Delta hub later this year)
I saved all screenshots of every page during the online application and nowhere did it say I was not eligible for the offer. When the card arrived, it did say member since 99.
Is AmEx holding a grudge for cancelling the my previous Delta AmEx card 26 years ago? :( Is there anything I can do? I suppose I can just do the $3000 spend and see if their system automatically credits me the 80000 miles in a few month.
They claimed that it was because I had a Delta Skymiles American Express card 26 years ago. Originally applied in 1999. I cancelled and closed the acct in early 2001 after I moved to a city not served by Delta.
I applied online using a desktop browser for the current Delta AmEx card with at the beginning of this month. The offer was $3000 spend during the first 3 months for the 80000 miles bonus offer. (the other reason is that I will be moving back to a major Delta hub later this year)
I saved all screenshots of every page during the online application and nowhere did it say I was not eligible for the offer. When the card arrived, it did say member since 99.
Is AmEx holding a grudge for cancelling the my previous Delta AmEx card 26 years ago? :( Is there anything I can do? I suppose I can just do the $3000 spend and see if their system automatically credits me the 80000 miles in a few month.