I had just used the chat function to change my FF from BA to RJ on a QR booking and it seems to have worked OK. 5 minutes later I received a phone call from this London number 02037736911 requesting payment for seat selection for 2 Avios redemption bookings I have for my wife and son on the same flights. Is this a scam call...my phone said it was suspected spam but the caller certainly had some of my relevant details. I terminated call before giving any Card information, but seems suspicious as I thought redemption bookings had free seat selection. Caller suggested that this only applied to higher J bookings and I could lose seat selection that I already had for wife and son.
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