AV Business Flights, no mileage credit to LH M+M

In early March, I booked and flew SCL - BOG - MEX in Avianca business class.
The booking was done directly on the AV website.

I have the purchased ticket and original BP to these flights.
Lufthansa Miles And More responds that the booking class (I cannot find it on the receipt) does NOT qualify for mileage credt.
Apart from a horrible flight experience, is there a booking class in business which does not accrue Star Alliance credit?