Im a skywards gold member - my baby was denied a seat I paid for (baby on seat) at check in and they have admitted liability in this email but havent refunded me despite me chasing them 50+ times.
any suggestions to deal with this shocking situation. I have an email admitting Im due a refund - see below.
does anyone have any tips. Ive tried everything - email speaking to supervisors and social media
it really is an incredibly poor airline for managing customers given what happened
![]()
any suggestions to deal with this shocking situation. I have an email admitting Im due a refund - see below.
does anyone have any tips. Ive tried everything - email speaking to supervisors and social media
it really is an incredibly poor airline for managing customers given what happened
