In a video taken by a traveller at Bergamo airport in Italy, 4 ground handlers can be seen tossing and loading checked luggage near and onto a Ryanair jet. The men are not employed by the airline, but by the airport. Ryanair has asked the airport to remove two of the men from handling Ryanair passengers' bags. The airport has apologized and will covered an expenses/damages incurred.
http://www.telegraph.co.uk/travel/tr...r-luggage.html
http://www.telegraph.co.uk/travel/tr...r-luggage.html