Long winded header but basically that's it, and not another thread on the BA CLUB. Just my view as a customer
I have flown BA 45+yrs. I'm not a paid for corporate flyer, I pay for each ticket myself. My own money. I fly mainly Premium and fly with my family. No large corporate account bank rolling me. I fly weekly, UK, Europe and beyond
I have the greatest respect for BA staff. The inflight experience has been excellent. From early days on the "Super-Shuttle" with salmon fishcakes on Saturday to Long haul SE Asia and Middle East. The Ground staff, I have many fond experiences, with lots of happy examples; the old T1 still makes me smile to this day.
In recent weeks, following the announcements, I have tried the "others" and in some cases, have had too, to see clients where BRITISH airways do not provide services in the internal UK market.
It hasn’t been a bad. LH is regimented, Swiss the same but with a smile. Emirates, great inflight product but robotic staff. Jet2 very good. EasyJet, very punctual. KLM, Hmmm; Jury is out!
As I have said, I have the greatest respect for BA’s OPERATIONAL staff, both on the ground and in the air. Sadly, the same cannot be said for management. My eyes are now open to my "value" as a customer during the recent changes and Enhancements, I no longer press my iPads "BA" icon as often as I used too.
I have flown BA 45+yrs. I'm not a paid for corporate flyer, I pay for each ticket myself. My own money. I fly mainly Premium and fly with my family. No large corporate account bank rolling me. I fly weekly, UK, Europe and beyond
I have the greatest respect for BA staff. The inflight experience has been excellent. From early days on the "Super-Shuttle" with salmon fishcakes on Saturday to Long haul SE Asia and Middle East. The Ground staff, I have many fond experiences, with lots of happy examples; the old T1 still makes me smile to this day.
In recent weeks, following the announcements, I have tried the "others" and in some cases, have had too, to see clients where BRITISH airways do not provide services in the internal UK market.
It hasn’t been a bad. LH is regimented, Swiss the same but with a smile. Emirates, great inflight product but robotic staff. Jet2 very good. EasyJet, very punctual. KLM, Hmmm; Jury is out!
As I have said, I have the greatest respect for BA’s OPERATIONAL staff, both on the ground and in the air. Sadly, the same cannot be said for management. My eyes are now open to my "value" as a customer during the recent changes and Enhancements, I no longer press my iPads "BA" icon as often as I used too.