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Sheraton Baku Intourist, Azerbaijan [Master Thread]

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I guess I’m the first one to stay here - hah! Let’s get into this very interesting experience from my first night in Baku - here are my impressions and photos:

Note: I have never been to Azerbaijan before, so I don’t have other properties to compare this one to for now.

Pros:
  • Upgraded before arrival to a Khazar Sea View Suite from a base room
  • Living room is large with comfortable couch
  • Bed is generally comfortable - medium slightly plush foamy mattress, plush enough pillows, one side of the covers was plush enough
  • Shower pressure from the rainfall head was lovely and strong
  • Great macaron and chocolate brownie and baklava on the welcome gift
  • Service was friendly - from front desk to housekeepers to restaurant staff
  • Had to ask, but no issue with 3 PM checkout
  • Breakfast (welcome gift choice) was good - they’ll do barista coffee if you ask, tasty omelet, decent pancakes, delicious chocolate pie

Neutral:
  • Wasn’t on the breakfast list, but the staff took care of it and it didn’t hit my bill (they also apologized multiple times)

Cons:
  • Oddly, one side of the bed covers was fluffy and the other was kind of flat - probably should be replaced
  • No lounge - or at least, I wasn’t told about one
  • Bad noise isolation - sitting in the living room felt like you were outside on the road - also not great with hallway noise
  • Entrance light couldn’t be turned off - quickly figured out why the breaker box in the closet was opened ;-)
  • Sink water pressure is very low and the faucet is too short, making it hard to actually wash your hands without hitting the basin
  • Connecting door wouldn’t actually lock - hope no one came into my room while I was sleeping
  • Bedroom window is frosted with no view
  • WiFi in the bedroom was not good but was fine in the living room

I did walk to the Old City and to Nizami Street - probably about 30 minutes each way, and there are sidewalks.

Depending on the other hotels I try, I would consider coming back.

Photos (please expand the Spoiler tag):
Spoiler
 


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